Key Account Manager - Southeast or Northwest - Hybrid Working

Posted: 13 October 2022

Job description

A newly created and exciting opportunity has arisen working very reputable Global Insurance Company who currently seeking a Key Account Manager. This is a forward-thinking insurer who have made a great impact in the regions and where they are growing in a very positive direction.

In terms of location, you could be based in the Southeast or in the Northwest, however there would be a great deal of hybrid working either at home/office or being out seeing the major clients you would be responsible for.

This is a very long standing and established team where you would be working with excellent management and underwriting teams.

The account management function is to manage specific clients including day–to-day relationships, all service delivery matters, growth, profitability, pricing renewals, contract negotiations, and first line regulatory compliance topics. The scope extends to also cover product and business development including cross selling other Partners products and services. The post-holder will work closely with the Commercial, Underwriting, Finance and Operations teams. Being a leadership role, it is expected that there will be greater involvement in delivering company strategy and targets whilst upholding the company’s pillars, ethos and framework.

This Key Account Manager role would be working within their Home Emergency & Motor Roadside Assistant division where you will be responsible to manage a team of 3 Account Managers.

Ideal applicants with have previous experience within insurance/general insurance, and it is key that you have managed relationships with one of the following such as large corporations/brokers, or financial institutions.

This is not a pure new business role however there will be an element of cross selling within the company’s various divisions, and the main focus with be around servicing the existing Key accounts and maintaining these.

DIMENSIONS OF THE ROLE

• Drive and oversee commercial development of the existing portfolio of partners, developing and implementing growth initiatives to reach sales targets: Maintain and expand the relationship with existing partners in terms of revenues, profitability, franchise value, and new product introduction.
• Keep up to date with each partner’s vision and market trends to conduct informed discussion including new solutions opportunities that could meet client opportunities including co-design approach.
• Elaborate partner’s account strategy: submit a development plan for the account, spending about 50% of time working on new products opportunities (up-sell, cross-sell, bundled offers), KPIs projection and human technical resources requirements.
• Manage the entire selling process: Identify, target, and capture new sales revenues opportunities through a coordinated multifunction sales effort as well as support implementation. Responsible for collecting premium.
• Monitor partners accounts incl. profitability and other KPIs with the support of local Business Performance Tracking Team and refine account approach to re-adjust account strategy. Monitor performance including sales and marketing methods, product penetration and claims trends analysis.
• Collaborate transversally with BLs., Underwriting, Finance, Marketing etc. to maximize business opportunities for the account.
• Renegotiate contracts renewal and manage new tenders keeping a firm position on account current and future size and profitability.

KEY SKILLS & EXPERIENCE

• Driven, passionate and goal oriented, and career driven
• Account Planning & Management - Proven experience of successfully leading business to business relationships
• Strong business and commercial acumen
• Excellent consultative selling skills
• Experience of identifying and delivering new revenue streams from existing accounts
• Experience of dealing with director level staff in business-to-business relationships
• Commercial in-depth awareness of product markets in insurance, banking, utility and add on market
• Proven evidence of strong communication and ability to influence and gain buy-in at all levels
• Excellent organisational skills and the ability to prioritise workload in order to meet deadlines
• Excellent time management skills and ability to multi-task, particularly under pressure
• Resilient and tenacious with a positive outlook strong propensity to persevere in a moving environment
• Analytics & Performance Management – High level ability to know and use performance KPI and to analyse numerical data
• Regulatory & Technical Knowledge – understanding of legal, compliance, financial & risk management environment and underlying technical processes e.g., underwriting in financial services, insurance or add on markets
• Collaborative Working – ability to work collaboratively with clients to build relationships and with colleagues to achieve collective goals
• Excellent commercial acumen combined with a proven track record for relationship management and influencing at senior levels, enabling delivery of business results for our partners and their business
• Ability to think logically and to use creativity to solve problems and provide solutions
• Self-motivated with the ability to work with tenacity and autonomy.

This is a fantastic opportunity to work for a major Global insurance company where there is great scope to develop your career further and progress within.

With this role they are paying an attractive basic salary up to £80K, plus PMI, achievable bonus, and excellent company pension contribution.

For further information please contact Andy on 07834 596414/0113 4931720 or email andy@cryerbaker.co.uk